We receive a high volume of queries, but we always aim to respond as quickly as we can and always within 2 working days.
If the answer to your question isn’t here we will be happy to assist if you email firstname.lastname@example.org
Users can also call the national Connecting Scotland helpline on 0800 0 590 690 for advice and support on how to use their devices or make the most out of the internet.
The helpline is open Monday to Friday, from 10am to 4pm.
The Connecting Scotland helpline is operated and managed by People Know How.