Health
Internet access can be a lifeline when managing our physical or mental health, giving us the tools to help in our daily lives or to understand diagnoses, find services and can help us to cope with the most difficult stages of life.
Meet Mary, talking about social anxiety and how the Connecting Scotland device has been a lifeline.
Meet Susan, talking about the positive impact on one of their service users in rural South Lanarkshire whose child has autism.
Meet Graham, a Digital Champion in Cambuslang, talking about the positive impact on the mental health of one of their service users.
Joanna's story
Joanna received a device and internet connection from NHS Western Isles. Joanna is living with Parkinson’s and is also profoundly deaf. Joanna was suffering with low mood due to feelings of isolation within her own family and the wider community as a result of her hearing loss.
Angela, Parkinson’s Specialist Nurse, and Louise Ann, Community Navigator, demonstrated to everyone within the family on how to use the speech-to-text function. The primary aim was to assist with communication, but also to enable understanding of Joanna’s illness, clinical assessment, and more importantly consent.
Speech-to-text is an inbuilt function available to everyone for dictation. Joanna now uses it when friends and family are speaking, so she can then read their words, a helpful addition to other hearing tools, like hearing aids. The local Occupational Therapy team has viewed the device in use and is so impressed with it, that the team is now planning to use it with a number of other patients.
"It's a fabulous tool. I am now able to ‘hear’ what has been said and am no longer being left out of conversations."