Care Homes – Invitation to Tender

The COVID 19 pandemic highlighted the value for everyone to be online to carry out everyday activities. Connecting Residents in Scotland’s Care Homes was set up to support social connectedness for residents. The initiative sits alongside the broader Connecting Scotland programme. Delivery is managed by SCVO, working closely with Scottish Government colleagues.

The initiative offered a device (usually an iPad) and mobile Wifi alongside Digital Champion training for Care Home staff. To date more than 1,800 devices and 700 internet connections have been delivered to 1,000+ care homes. Digital Champion training was offered to staff to help build their confidence in supporting residents to use the devices.

Restrictions are being lifted and we are keen to understand what more can be done to enable care homes to support digital inclusion for their residents. We are looking to engage a partner or consortium with a lead partner to undertake a short project to take an evidence-based approach to uncovering the barriers facing care homes and offer compelling solutions.

Key dates

  • ITT opens: October 27th 2021
  • Window for interested partners to ask questions October 27th to November 12th 2021
  • ITT closes: Noon on November 22nd 2021
  • Interview date (by zoom): November 30th 2021
  • Contract awarded: December 3rd 2021
  • Inception meeting: w/c December 6th 2021

Download Invitation to Tender

Questions and clarifications:

We have aimed to make the Invitation to Tender as clear as possible, however, we appreciate that sometimes we miss something, or you have a query. Please email with your question and we will publish it along with the answer below. The only method we will use to respond to questions is publicly. We may cluster similar questions with one answer. All emails should contain CARE HOMES ITT as the subject line and should only be sent to the above address. We cannot guarantee that emails sent to other inboxes will be picked up.

Before you ask your question, you might want to check the information below to make sure someone else hasn’t beaten you to it.