How to do things
Do you have a toolbox? You choose which tool to use (hammer, screwdriver, wrench, etc) depending on what task you want to perform.
The same is true of performing tasks on your device. There are different tools that you can choose to add to your device to help you perform different tasks.
Sometimes these tools are called software, or apps, or tools. Sometimes people simply say “get a download”, or “just install something”.
There are lots of resources on the BT Skills for Tomorrow website to help you feel more confident and develop your digital skills
You will use a different tool for each of these tasks: